5-Star Rated on Google
Norfolk clients rate us five stars, and you can read exactly why in their reviews on our Google profile.
Rooted in the County
Norwich-based and working the length of Norfolk, we know this county's varied business landscape first-hand, not from a distance.
Content You Approve First
Nothing goes live without your sign-off. You stay in control while we handle all the day-to-day work.
What Norfolk Businesses Get From Us Each Month
Consistency is the whole game. These four things are what we do every month to keep a Norfolk business visible without it becoming another job for the owner.
Platform Strategy by Business Type
A decision about which one or two platforms deserve your budget, based on where your customers are, whether they are visitors or neighbours, and what you need the channel to produce.
Content Made on Location
Graphics, copy and short-form video planned a month ahead and shot where the business is: the seafront, the farm, the workshop, the shop. We travel across the county for it, because stock imagery of Norfolk fools nobody who lives here.
Community Management and Reviews
Comments, messages and reviews handled within the working day across your channels and your Google Business Profile, so visitors asking about availability or opening times get an answer while they are still deciding.
Paid Social for the Moments That Matter
Meta and LinkedIn campaigns targeted by town, radius or the wider county, used for the start of the season, events, launches and recruitment, and tracked to bookings and enquiries rather than reach.
Managed From Norwich, Made Across Norfolk
We work from 86 St. Benedicts Street in Norwich and cover the whole county from it. We do not work remotely in the sense that matters for social: the people who plan and post your content are the people who come out to shoot it, whether that is Cromer, King's Lynn or a farm outside Swaffham. Planning and approvals run on a shared calendar you can open from anywhere.
Approvals, Reporting and Staying in Control of Your Channels
Handing your social media to someone else should not mean losing your voice or your say. Every post we make goes into a shared calendar for you to approve, change or reject before it is scheduled, so nothing goes out that you have not seen. For a family business in a small Norfolk town, where everyone knows the owner, that matters more than any metric.
The monthly report is written the same way: short, in plain English, and about what the content led to rather than how many people scrolled past it. We work month to month with no long-term contract, so if a channel stops earning its place, you are free to stop it.
Get a Social Media Plan for Your BusinessEvery post approved by you
A shared calendar, a month ahead, that you can edit at any point. If you have not approved it, it does not go out.
A rhythm that survives the season
Posting schedules built around how busy you actually are, so July does not go silent because the kitchen is full.
Reports about outcomes
Bookings, enquiries and calls traced back to the posts that produced them, and a note of what changes next month.
No long-term contract
Month to month across Norfolk. You keep working with us because the results keep coming, not because a term says so.
Norfolk Social Media: The Practical Questions
Are you a freelance social media manager in Norfolk, or an agency?
A small Norwich-based team, so between the two. You deal directly with the people planning and making your content, and there is cover when someone is away, which is where a solo social media manager in Norfolk usually lets clients down.
Do you travel to businesses across the county for content?
Yes. Content made on location is the point, so we come to you for shoots and for the first planning meeting, whether you are on the coast, in a market town or on a farm. Day-to-day planning and approvals run on a shared calendar, so distance from Norwich does not slow anything down.
Which platform should a Norfolk tourism business focus on?
Instagram and Facebook, almost always, because that is where people plan trips and where visitors share them. The calendar should follow the season, pushing bookings before it starts and building the audience through the quiet months. LinkedIn only matters if you also sell to trade or groups.
Can you handle the messages and reviews as well as the posts?
Yes, and for a seasonal business it is often the most valuable part. Enquiries about availability, opening times and bookings arrive through Facebook and Instagram messages and Google reviews, and a reply within the working day is frequently the difference between a booking and a visitor choosing somewhere else.
How do you know whether the social media is working?
By whether it produced bookings, enquiries and calls, which we trace back to the channel and set out in the monthly report next to the content that ran. If a platform is not producing anything after a fair run, we say so and move the effort elsewhere.
Can you manage social media for a business with more than one Norfolk location?
Yes. A group with a cafe in Holt and another in Cromer, or a firm with branches in Norwich and King's Lynn, usually needs one voice across the brand and local content for each place. We plan the calendar by location, run the profiles from one shared system and report on each site separately.