5-Star Rated on Google
Norwich clients rate us five stars, and you can read exactly why in their reviews on our Google profile.
Based in Norwich
We are a Norwich agency, not a national firm managing hundreds of accounts remotely. We know this market first-hand.
Content You Approve First
Nothing goes live without your sign-off. You stay in control while we handle all the day-to-day work.
Content, Approvals and Community: What We Handle Each Month
Social media fails in Norwich for the same reason it fails everywhere: it gets done in bursts and then goes quiet. These four things are what keep it consistent.
Content Creation in the City
Graphics, copy and short-form video, planned a month ahead and shot on location when the business needs to be seen: the shop floor, the kitchen, the site, the office. Written in your voice, not a generic brand one.
Approval Before Anything Goes Live
Every post goes into a shared calendar for you to approve, edit or reject before it is scheduled. You stay in control of what your business says without having to write it.
Community Management
Comments answered, messages replied to and reviews acknowledged within the working day, so the account feels attended. A quiet inbox costs Norwich businesses enquiries they never see.
Paid Social When It Earns Its Place
Boosted posts and Meta or LinkedIn campaigns aimed at Norwich and the surrounding area, used for launches, events and offers rather than as a permanent tax on the budget, and measured against enquiries rather than likes.
Close Enough to Turn Up With a Camera
Our office is at 86 St. Benedicts Street in Norwich, and we do not work remotely. For social media that matters more than for most services, because the best content is made where the business is. We can be at your venue, shop or site in minutes, and you can sit down with the people planning and posting your content rather than briefing a distant account manager by email.
Reporting That Says What Social Did for the Business
Most social media reports are a list of followers, reach and engagement, which tells you the account is alive and nothing about whether it is paying for itself. Ours start from the other end: what did people do after they saw the content? Website visits, enquiries, bookings, calls and sales are tracked through to the channel that produced them, so a month of posting can be judged the way you judge any other spend.
That means the report is short, written in plain English, and honest when something did not work. We show you the plan, the content calendar and the tracking before you commit, and we work month to month, so you are never locked in while you find out.
Get a Social Media Plan for Your BusinessYou approve everything
Nothing is published without your sign-off. The calendar is shared and you can change it at any point.
Consistency over bursts
A realistic posting rhythm that holds through busy months, because a stale profile costs more trust than no profile.
Plain-English monthly report
What went out, what it led to, and what changes next month. No vanity metrics dressed up as results.
Month to month
No long-term contract. You keep working with us because the channels keep earning their place, not because you signed a term.
Social Media Questions From Norwich Business Owners
Are you a freelance social media manager in Norwich, or an agency?
A small team in the city, so somewhere between the two. You work directly with the people who plan and make your content, as you would with a freelancer, and there is cover when someone is away, which is where a solo social media manager in Norwich tends to fall down.
Which social media platform should a Norwich business be on?
Where your customers already are, which is usually one or two platforms and not five. Instagram and Facebook for hospitality, retail and anything visual; LinkedIn for professional services and business-to-business; Facebook and local groups for the trades. We recommend the mix after looking at your customers, not at what is fashionable.
How much content do you need from us each month?
Less than you expect, but not none. We plan the calendar, write the copy and make the graphics and video. What we need from you is access to what is happening in the business, a monthly slot to approve the calendar, and the occasional half hour with a camera on site. The businesses that get the most out of social are the ones that let us see behind the counter.
Can you run paid social ads as well as the organic posts?
Yes. Boosted posts and Meta or LinkedIn campaigns targeted at Norwich and the surrounding area are part of the service when they are worth running, typically for launches, events, recruitment and offers. They are tracked to enquiries and sales, and if the numbers say stop, we stop.
How do you measure whether social media is working?
By what people do after they see it, not by how many of them saw it. Website visits, enquiries, calls and sales are tracked back to the channel, and the monthly report shows those figures alongside the content that produced them. Reach and followers are in there too, but they are not the headline.
Do you need access to our accounts, and is it safe?
Yes, but never your password. Meta Business Suite, LinkedIn and TikTok all let you grant an agency access to a page without sharing login details, and you can remove that access at any time. We set it up with you on the first call and it takes ten minutes.